Regulation of VoIP Services: Access to the Emergency Services | Ofcom

Regulation of VoIP Services: Access to the Emergency Services | Ofcom

By September 2008 anyone providing VoIP services will need to provide access to the Emergency Services (in the UK 999 or 112). Previously only PATS (public access telephony services) were obliged to provide 999 services, now any PECS (public electronics cummincations system) provider will need to provide access to 999.

The only exemption is web-based "click to call" services as they can be seen as distinct and they do not have to provide access.