Pages

31 Ağustos 2011 Çarşamba

Ofcom issues a notification to HomeServe

Ofcom the super regulator has issued a notice under section 128 of the Communication Act 2003 to HomeServe (HomeServe Plc) for persistant breaches pertaining to automated dialling equipment making silent calls and redialing within 24 hours when the call was answered by an answered by an answering machine.

Ofcom has the power to fine companies under Section 130 of the Act if they fail to remedy their actions once notified.

Previous companies to receive notifications and or fines for silent calling have been: -

    RWE npower PLC ("npower")
    Ultimate Credit Services Ltd (“UCS”)
    Equidebt Ltd (“Equidebt”)
    Barclays Bank plc (“Barclaycard”)
    Abbey National plc (“Abbey”)
    Complete Credit Management Limited (“CCM”)

23 Ağustos 2011 Salı

Ofcom puts TV companies on notice

The following companies have been put on notice for non payment of broadcast license fees: -


































LicenseeLicence NumberService Name
A&A Inform LimitedTLCS/680Russian Hour
ARY Digital UK LimitedTLCS/290Ary Digital
ARY Digital UK LimitedTLCS/924QTV - Islamic Education Channel
ARY Digital UK LimitedTLCS/925ARY News
Canis 103 LimitedTLCS/1109FOBO Movies
General Entertainment & Music LimitedTLCS/1326GEM TV
Middlesex Broadcasting CorporationRTSL/034Leicester TV Limited
Passion Broadcasting TelevisionTLCS/885Passion TV Limited
Praise Channel Broadcasting NetworkTLCS/692Praise Channel Limited
Prime Plus LimitedTLCS/793PTV Prime Plus

Ofcom makes a large percentage of its revenue from broadcast licenses and failure to pay those fees are considered to be a serious breach of license conditions - which can mean the license can be revoked.

18 Ağustos 2011 Perşembe

Green Star Solution is a California Certified Bay Area Green Business!


The Bay Area Green Business Program verifies that businesses meet higher standards of environmental performance. The partnership of government agencies and utilities helps local businesses comply with all environmental regulations and take actions to conserve resources, prevent pollution, and minimize waste. 

Ofcom fines TalkTalk and Tiscali £3m

Ofcom has fined TalkTalk and Tiscali £3m each for mis-billing customers after they had been previously warned to get their systems in order.

Between 1 January and 1 November 2010 the companies billed 62,000 customers for services they did not received. They were then warned to fix their systems by December but billed another 3,000 customer between December and March.

TalkTalk and Tiscali have already paid £2.5m in compensation to customers for refunds and good-will payments.

Ofcom showing biting - or just publicly showing they have some teeth?

16 Ağustos 2011 Salı

Nuance buys Loquendo

Nuance who are buying up everyone involved in text-to-speech (TTS) and speech-to-text (STT) have just purchased Loquendo from Telecom Italia for $75m.

Many TTS companies have evolved out of telecoms companies as they have had to had speech engines in their telecoms switches to announce to users call issues etc and even services such as the speaking clock - which in some countries are completely automatic. Efficient natural sounding computer generated speech is difficult to achieve and Loquendo have been leaders in this area in Europe (anyone using a TomTom device will be familiar with a Loquendo speech engine).

This adds to Nuance's already large portfolio of TTS products.

Nuance were also famous for purchasing Spinvox (for around £64m) the Marlow based company that converted voicemails into text messages, but were the probe of a BBC journalists investigation after it was alleged that voicemails were sent outside the EU in violation of data protection law for manual conversion by agents. Nuance shut the consumer division of Spinvox down to utilise their carrier connections.

Google to buy Motorola Mobility

Google is buying Motorola Mobility their (ex) handset division for $12.5bn in cash, however Mobility also manufactures set-top boxes (and a lot of them) which fits in nicely with Google's TV plans.

The deal should complete in 2012 but there will be a lot of US and EU competition regulations to wade through, so the deal might actually a while to get final approval. Shareholders should be happy as Google paid $40 per share which was a 63% premium (on Friday's closing price).

Google will gain access to a large patent portfolio which may help them against the threat from other IP holders such as Microsoft and Apple, though it's unlikely to do much for the fight against Oracle and their Java legal issues.

Motorola are one of the major Android licensees and Google expect to keep them at arms length in terms of Android development. It's likely that Google will sell all or part of the division in the future - so a cash deal means it's easy to chop off the divisions without their being any legacy tie-ins to Google.

Google's Nexus One was manufactured by HTC, the Nexus S by Samsung, this deal probably means the next Nexus will be a Motorola unit.

10 Ağustos 2011 Çarşamba

Duedil - find information on companies for free

Finding information about companies has always been complicated, basic information is available at Companies House, but to get anything useful you have to pay.

If you really want detailed info, then someone like Dun and Bradstreet offer very complex information, but it's really geared to accountants and CFOs.

There's now a new service that offers all Companies House information, plus more in an incredibly easy to use format. You need to sign-up, but it's free i.e. due-dilligence for the masses.

The service can be used to look for suppliers, competitors and clients (who you may want to do business with) and displays a wealth of information. What's also useful is that the information is all cross-linked, so say searching on a company and listing the directors, clicking on the director will show all the companies they are (and indeed have been) involved with.

Duedil also shows if there are any CCJs or other outstanding litigation and even ASA complaints as well as financials and a host of other information that is constantly being added.

If you need company info, Duedil should be your first port of call.

4 Ağustos 2011 Perşembe

Moshi Monsters invade New York

Though there are over 15m US Moshi Monster users, so far they've only been able to play on-line.

On 5th August 2011 that will change as Moshi Monsters launch their range toys including the 6 plush Moshi Monsters and 32 Moshling mini figures at Toys"R"Us in Times Square from noon through 3pm.

There will a range of 'special' appearances and activities including: -


  • Moshi Monsters characters, Poppet and Katsuma, appearing live in the fur!
  • Moshi Monsters themed face painting.
  • Autographs by Mr. Moshi himself (Michael Acton Smith, founder of Mind Candy and creator of Moshi Monsters).
  • While supplies last, attendees will receive a complimentary Moshi Code giveaway, created exclusively for the event, of a super sparkly Liberty trophy, used to decorate a user's virtual room on MoshiMonsters.com.


The first 250 attendees will also receive a special copy of Moshi Monsters Magazine

3 Ağustos 2011 Çarşamba

Ofcom publishes report on DEA site blocking compliance

Ofcom the super regulator that looks after radio, broadcasting, media and telecoms has published a report (PDF) about blocking access to sites that publish illegal (copyright infringing) material in-line with section 17 and 18 of the Digital Economy Act DEA).

The report is quite long and complex and goes into detail on the different ways that sites can be blocked i.e. IP address, DNS manipulation, uniform resource locator (URL) manipulation, simple packet inspection (SPI) and deep packet inspection (SPI). There are also potential hybrids of various of the above methods with varying degrees of cost and effectivenes.

There is an existing system for blocking access to illegal material (such as child pornography) with a list maintained by the Internet Watch Foundation (IWF), though it can be effective for specific URLs, it can break (such as the incident when and entry on Wikipedia was blocked and most of the traffic from the UK to Wikipedia came from 6 proxies run by the dominant ISPs).

Amusingly where references to getting round several of the schemes are mentioned in the report, they have been redacted.

The report does indicate that existing methods of reporting copyright abuse (under section 97A of the Copyright Designs and Patents Act 1988) are not going to be speeded-up by injunctions under section 17 or 18 of the DEA.

The report points out methods of encouraging site owners to co-operate in that if a blocking notice was put on the site, all of their site would be blocked, which might encourage the site to remove the offending content. There is also mention of co-operation of virtual private network (VPN) providers as pretty well all blocking can be undermined by utilising a VPN tunnel.

Ofcom are also keen to ensure the injunctions are not unduely punitive and there is accountability.

1 Ağustos 2011 Pazartesi

VoIP can be a dangerous game

Many businesses are starting to deploy or already have deployed IP PBX's (private branch exchanges) which are the guts of VoIP that route calls to local telephones or allow employees to make external calls.

Companies will either run the IP PBX themselves or even deploy remotely in a data centre (generally for a multisite company) or run a hosted system from a VoIP company.

Unfortunately if these systems aren't deployed carefully it can be easy for 'hackers' to connect to them and make out-going phone calls which can rapidly generate huge bills (they tend to target international premium rate numbers that they control, or just are used to route calls for 3rd parties).

Asterisk is a very commonly used open source IP PBX and in the past, the default SIP configuration allowed open access (this has been closed in newer releases). Many IP PBX's will also have open VoIP/SIP access (i.e. unauthenticated remote access - which allows remote users to dial internal extensions, however without having a sensible dial-plan these users can do outward dialling too).

In some cases the VoIP configurations will only allow secure connections, but the web configuration will have default credentials, so a remote attacker can just go in and create a new VoIP user which they then use to outward dial.

A company suffered such an attack over the weekend and was faced with a bill for £12,000+ worth of phone calls.

Though the company was to blame for not securing the web interface, the telephony provider (which could be a normal PSTN provider i.e. someone who provides traditional fixed line services or a VoIP provider) should have provision to check for unusual traffic patterns. So if normally calls are just made to the UK, they should block calls if there's suddenly a large volume to international numbers.

Any company getting a new phone system should check their provider offers such checks or they could be faced with large bills that they'll be liable for.

Worksnug goes live on Ovi

Last week (28/07/11) Worksnug announced their new iPhone app which includes all of HP's ePrint locations. The app offers an augmented reality display showing locations of workspaces and now also free HP ePrint solutions. The locations can also be viewed using a traditional map view. The app also providers addition tools for the mobile worker such as an integrated decibel meter in the mobile app, allowing users to assess and share noise levels inside working locations, and a unique ‘VoIP Checker’ tool, which assesses the ability of public WiFi networks to support VoIP calls.

Today (01/08/11) Worksnug have announced the availability of their Symbian app which has gone live in the Ovi store.

Worksnug also have a Blackberry client.

Worksnug was founded by Richard Leyland in 2009 to solve the problem of where to work when on the move and has now a growing database of public and public workspaces. The company has relationships with Plantronics, Cisco, Skype and HP.

New PhonePayPlus regulations affect all PRS providers

Ofcom has issued a statement concerning premium rate phone services (PRS) which come into force on the 1st of September 2011.

PhonePayPlus (PPP) is the industry regulator for PRS (and Ofcom have empowered PPP to handle all PRS regulatory issues). PPP will issue a new Code of Practice (12th edition) on the same date (12/10/11) and this will affect all PRS providers (not just the current subset).

The new code will tighten up issues left in the previous code and PPP is there to protect consumers (Ofcom have to power to ban companies and individuals from operating PRS if they misuse them).